Shipping Policy

DUE TO COVID-19 PLEASE EXPECT LONGER SHIPMENT TIMES!

PRODUCTION TIME:

• All products are made to order. Please allow 3-5 business days for production time.
• We strive to get orders completed before the allowed time of 3-5 days whenever possible.

SHIPPING 

  • Please check, double check and triple check your mailing address carefully, as we cannot change it after the order has been placed. If package is returned due to
    incorrect/undeliverable or invalid address, you the buyer will be responsible for all shipping cost upon returning.
    • All orders are shipped to address within direct checkout or PayPal address only, so please double check and verify its correct prior to placing your order.
    • We ship via USPS and tracking numbers are provided.
    • Once shipped you can expect it to arrive within 3-5 Business days. 
    • US holidays DO NOT count as a business day.
    • Please allow more time for delivery during peak times such as holidays.

SHIPPING RATES AND DELIVERY ESTIMATES

All orders placed with standard shipping receive $5.50 flat rate shipping! 

SHIPPING CONFIRMATION

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES, AND TAXES

MDK Designs Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

LOST & DAMAGED ITEMS

MDK Designs Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim and keep all packaging materials and damaged goods before filing a claim.